Managers: Motivating the employee willing to go the extra mile

Managers can improve their work teams' performance by focusing their motivation efforts on that "extra miler" instead of trying to motivate everyone equally. A new study finds that teams function better when the team member who shows the most willingness to go above and beyond their job description -- whom the researchers dub the extra miler -- is in a more central position in the workflow where they come into contact with as many teammates as possible.

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